What are your shipping options and costs?

Since our products are fulfilled from various warehouses depending on the item and your location, shipping times can vary. Please note that these are estimated delivery times, and actual delivery may vary due to factors beyond our control, such as customs processing times and local postal service efficiency.

• Studio Art Posters: Typically delivered within 4-7 business days within the USA and 2-4 weeks internationally.
  
  
• Atelier Art Prints: Depending on the shipping method chosen, delivery within the USA can range from 1-7 business days, while international deliveries typically take 2-4 weeks, though delays may occur due to customs or other factors.
  
  

Do you offer international shipping?

-As for Studio Art Posters:

Standard Shipping Costs by Region (Delivery Time: Average of 3-7 days) 

l   Europe: $5.61 USD

l   UK / Ireland: $4.86 USD

l   Canada: $4.42 USD

l   Australia / New Zealand: $5.34 - $5.35 USD

l   Japan: $5.57 USD

l   Korea: $11.91 USD

-As for Atelier Art Prints:

**International Shipping: Cost: $14.95 plus 30% of subtotal

Note: Shipping costs may be higher for items over 24 inches in width or height that cannot be shipped in a tube. Any duty fees or taxes imposed by the destination country are the responsibility of the recipient.

How can I track my order?

Once your order has been shipped, you will receive an email with tracking information so you can follow your package’s journey.

What should I do if my order has not arrived?

If your item has not arrived within the timeframe indicated by the tracking information, please contact us at shop@ateliermemorabilia.com.

What should I do if I provided incorrect details?

If you entered incorrect details, such as an address, email, or phone number, please contact our customer service right away. They will do their best to update your information before your order is shipped. However, if the incorrect details affect delivery and your order has already been dispatched before we are notified, you will be responsible for any additional costs that may arise.

What should I do if the item arrives damaged?

We strive to ensure your items arrive in perfect condition. If your order is damaged during shipping, please contact us at shop@ateliermemorabilia.com within 14 days of receiving your order, and we will assist you in resolving the issue.